Support
License Support
Get help with DGW license activation, retrieval, product validation and entitlement context.
NEXT STEP
Resolve an activation or license issue
Use this form for an existing license, activation failure or entitlement question.
- 01License or order reference
- 02Model, serial number or MAC address and DGW release
- 03Exact error message and the function you expected to enable
OPEN A REQUEST
Tell us about your request
Include the product model, software version and the issue or service you need help with. Do not include passwords or private keys.
READY FOR THE NEXT STEP?Open a request
Open the correct M5 service path.
Share the product, deployment and target outcome. M5 will identify the right technical and commercial path.