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Documentation

Find a product, open a document, or get help with a specific release.

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25 resources

DGW · Guide

Standard fax configuration — DGW

T.38, G.711, redundancy and troubleshooting. Applies to documented DGW platforms; not an Audiotrix guide.

Documentation portal ↗
DGW · Release notes

DGW release notes

Select your DGW release to read changes, fixes and limitations.

Documentation portal ↗
Mediatrix · Guide

Hardware installation guides

Product-specific installation, connectors and cabling for supported Mediatrix and Sentinel hardware.

Documentation portal ↗
Sentinel · Guide

SBC configuration guides

Sentinel SBC deployments and interoperability references.

Documentation portal ↗
DGW · Bulletin

DGW technical bulletins

Operational notices, product advisories and technical guidance.

Documentation portal ↗
Sentinel · PDF

Sentinel CS data sheet

Manufacturer PDF. Check model and revision before deployment.

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M5T · PDF

E-DVA product brief

Product overview PDF; detailed configuration may require separate documentation.

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M5T · PDF

softDSP product brief

Product overview PDF; detailed configuration may require separate documentation.

Download PDF
Learning · Article

What is SIP?

Understand signaling and SIP call setup.

On this site
Learning · Article

TLS and SRTP explained

Signaling encryption and media encryption serve different roles.

On this site
PRODUCTS→ PRODUCTS

Sentinel SBC

Sentinel SBC SeriesSentinel Mini SBCSentinel 100 SBCSentinel 400 SBC & GatewaySentinel CS Virtual SBC

Gateways & ATA

Mediatrix 4102 / 4102SMediatrix C7 SeriesMediatrix G7 SeriesMediatrix S7 / S7 LPAudiotrix C2, C4 & C8

Software & OEM

DGW SoftwareM5T SIP Client Engine SDKM5T E-DVAM5T softDSP
SOLUTIONS→ SOLUTIONS

Enterprise Telephony

Microsoft Teams Direct RoutingSecure SIP TrunkingManaged Voice SecuritySecure Voice Edge for AI Agents

Modernization

POTS ReplacementEmergency Calling & NG9-1-1Critical Infrastructure Communications

Embedded & Critical

OEM & Embedded VoiceTactical & Critical CommunicationsTelecom Security for Defence

Operational use cases

Microsoft Teams MigrationPOTS & Analog ReplacementAI-Ready CommunicationsEmergency Calling & NG9-1-1
INDUSTRY→ INDUSTRY

Public & Critical

GovernmentDefenceCritical InfrastructureUtilities & Energy

Transportation

Airports & AviationRail & Transportation

Enterprise

Banking & Financial ServicesHealthcareEducationHospitalityTelecom Operators & MSPs
RESOURCES→ RESOURCES

Documentation

Documentation CenterKnowledge CenterDGW FirmwareRelease NotesConfiguration GuidesConfiguration NotesHardware Installation GuidesProduct Data SheetsTechnical Bulletins

Learn

What is SIP?What is an SBC?TLS & SRTP ExplainedSecurity & Trust Center

Support & Services

Technical SupportDGW License CenterLicense SupportDGW Firmware & Update AccessMSA Maintenance PlansTraining & CertificationProduct WarrantyRMA Policy & Procedure

Company

Why M5 TechnologiesAbout M5 TechnologiesAwards & CertificationsPartners
REQUEST A FREE REVIEWTechnical support

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