Skip to content
100% Canadian-designed communications · Since 1992
+1 819 829 874924/7 worldwide support
Solutions

Managed Voice Security

Combine Sentinel policy control, lifecycle visibility, certificate management and operational support into a managed path.

Monitoring and alerts
Certificate lifecycle
Configuration continuity
MANAGED VOICE SECURITY

What you can do with it

Combine Sentinel security controls with monitored configuration, certificate lifecycle, software updates and a defined support model for ongoing voice-edge governance.

24/7mission-critical plan option
Lifecyclecertificate and software governance
Controlledconfiguration ownership
CAPABILITIES

Capabilities that matter for your project

01

Harden the edge

Apply topology hiding, TLS, SRTP, rate controls, firewall policy and secure management to the SIP boundary.

02

Maintain visibility

Use alarms, logs, call records, quality statistics and diagnostic captures to support operations.

03

Govern change

Define release, certificate, configuration, escalation and renewal responsibilities.

DEPLOYMENT FIT

Best suited for

  • Enterprise SBC operations
  • Managed Teams voice
  • Carrier edge governance
  • Critical sites
  • Multi-site certificate lifecycle
KEY SPECIFICATIONS

Important selection data

TechnologySentinel SBC and DGW
OperationsMonitoring, configuration and lifecycle services
CoverageSelected MSA and support plan
DOWNLOADS

Brochures and technical documents

Download the PDF files directly. Use the documentation portal for configuration guides, installation procedures and release-specific information.

CHOOSE A PRODUCT

Products to compare

A starting point for your project. Review the model data sheet before ordering.

SOLUTION BLUEPRINT

How Managed Voice Security changes the voice path.

The M5 layer sits between what must be preserved and the destination architecture, making security, translation and failure behavior explicit.

NO PUBLIC INTERNET REQUIRED

Private LAN / isolated IP network

Local phones, a local IP PBX, Mediatrix gateways and Sentinel can exchange SIP calls entirely inside the organization. The voice path can remain on a private LAN, VLAN, campus network or isolated operational network.

OPTIONAL FOR EXTERNAL SERVICES

SIP carrier, PSTN, Teams or cloud

An external connection is used only when calls must reach public numbers, remote sites or hosted services. If the required call path is entirely local, the system can stay on the private network.

PRIVATE CUSTOMER NETWORK

Secondary carrier

Provides an alternate route only when failover is designed and tested.

PBX / UC server

Owns extensions, call features and internal dial plans.

Users & contact center

Place and receive calls through the enterprise platform.

Operations

Reviews alarms, call records, certificates and configuration state.

PRIVATE IP NETWORK / LANLocal SIP signaling + RTP media
INTERNAL
SECURITY BOUNDARY
TRUST BOUNDARY

Managed Sentinel edge

Creates a controlled demarcation for identity, routes, media, capacity and failure behavior.

OPTIONAL EXTERNAL SERVICES

Primary SIP carrier

Delivers public calling with its own SIP profile and routing rules.

READING THE DIAGRAM

The SBC is the controlled border between two voice domains

Sentinel SBC
Secures and normalizes SIP between voice domains, controls media and routing, and hides the internal network.
SIP carrier
Connects the organization to the public telephone network and supplies telephone numbers and external call routes.
PBX or call server
Controls extensions, features and call routing. It may run on-site, in a data center or as a hosted service.
Operations
Owns monitoring, backups, certificates, software lifecycle and the response when a route or carrier fails.

Reference flow — carrier, platform, jurisdiction and field requirements determine the production design.

BEFORE / AFTER

Turn an uncontrolled migration into an engineered transition.

Use these checkpoints to evaluate a managed voice security project before product selection or cutover.

The recommended design depends on the deployed carrier, PBX or UC platform, interfaces, call volume, failure modes and regulatory context.
Decision areaUncontrolled approachM5 architectureAcceptance evidence
InteroperabilityAssume systems will connectNormalize signaling and media at a defined boundaryDocumented end-to-end call tests
SecurityExpose internal voice domainsApply identity, topology and transport controlsApproved routes, certificates and logs
ContinuityCut over every site togetherPreserve required services and phase migrationFailover, rollback and exception tests
OperationsTreat go-live as the finish lineAssign monitoring, updates and escalation ownershipRunbook, backups and support entitlement
FREQUENTLY ASKED

What to know before the next step.

READY FOR THE NEXT STEP?

Build the right voice architecture.

Share the product, deployment and target outcome. M5 will identify the right technical and commercial path.

Request a free review
PRODUCTS→ PRODUCTS

Sentinel SBC

Sentinel SBC SeriesSentinel Mini SBCSentinel 100 SBCSentinel 400 SBC & GatewaySentinel CS Virtual SBC

Gateways & ATA

Mediatrix 4102 / 4102SMediatrix C7 SeriesMediatrix G7 SeriesMediatrix S7 / S7 LPAudiotrix C2, C4 & C8

Software & OEM

DGW SoftwareM5T SIP Client Engine SDKM5T E-DVAM5T softDSP
SOLUTIONS→ SOLUTIONS

Enterprise Telephony

Microsoft Teams Direct RoutingSecure SIP TrunkingManaged Voice SecuritySecure Voice Edge for AI Agents

Modernization

POTS ReplacementEmergency Calling & NG9-1-1Critical Infrastructure Communications

Embedded & Critical

OEM & Embedded VoiceTactical & Critical CommunicationsTelecom Security for Defence

Operational use cases

Microsoft Teams MigrationPOTS & Analog ReplacementAI-Ready CommunicationsEmergency Calling & NG9-1-1
INDUSTRY→ INDUSTRY

Public & Critical

GovernmentDefenceCritical InfrastructureUtilities & Energy

Transportation

Airports & AviationRail & Transportation

Enterprise

Banking & Financial ServicesHealthcareEducationHospitalityTelecom Operators & MSPs
RESOURCES→ RESOURCES

Documentation

Documentation CenterKnowledge CenterDGW FirmwareRelease NotesConfiguration GuidesConfiguration NotesHardware Installation GuidesProduct Data SheetsTechnical Bulletins

Learn

What is SIP?What is an SBC?TLS & SRTP ExplainedSecurity & Trust Center

Support & Services

Technical SupportDGW License CenterLicense SupportDGW Firmware & Update AccessMSA Maintenance PlansTraining & CertificationProduct WarrantyRMA Policy & Procedure

Company

Why M5 TechnologiesAbout M5 TechnologiesAwards & CertificationsPartners
REQUEST A FREE REVIEWTechnical support

Cookie settings

Essential cookies keep the site and cart working. You can accept or decline optional analytics and marketing cookies.