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Use Case

Microsoft Teams Migration

Move enterprise voice to Teams while preserving carriers, PBXs, analog systems and operational control.

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A starting point for your project. Review the model data sheet before ordering.

CALL-PATH SCHEMATIC

Trace the microsoft teams migration path end to end.

Every device and service is part of a live operating workflow. The diagram makes the translation point, trust boundary and acceptance target visible.

NO PUBLIC INTERNET REQUIRED

Private LAN / isolated IP network

The on-premises PBX, Mediatrix gateways and local endpoints can retain an internal call path. This local path does not become dependent on the public Internet simply because Teams is added.

REQUIRED FOR TEAMS & PUBLIC CALLING

Microsoft 365 and SIP carrier connection

Teams Phone, Direct Routing and calls to the public telephone network require working connectivity to the applicable Microsoft and carrier services. The diagram shows that external path separately.

PRIVATE CUSTOMER NETWORK

Existing PBX

Can coexist during a phased Teams migration.

Mediatrix gateway

Preserves approved analog phones, fax, modems and legacy trunks.

Teams & legacy users

Users communicate across one engineered dial plan during transition.

PRIVATE IP NETWORK / LANLocal SIP signaling + RTP media
INTERNAL
Independent local pathLocal PBX, gateways and extensions can keep communicating even though the cloud route is shown separately.
CONTROLLED EDGE
DIRECT ROUTING

Certified Sentinel SBC

Translates Teams requirements into controlled SIP signaling, media and routing.

EXTERNAL SERVICE NETWORK

Microsoft Teams Phone

Hosts users and calling features in Microsoft 365.

SIP carrier

Provides numbers and public telephone access.

External connectivity is required only for these hosted or public services.
READING THE DIAGRAM

Follow one call from the cloud to the telephone network

Cloud voice platform
Hosts communications services such as Microsoft Teams Phone or CCaaS outside the customer site.
Sentinel SBC
Secures and normalizes SIP between voice domains, controls media and routing, and hides the internal network.
SIP carrier
Connects the organization to the public telephone network and supplies telephone numbers and external call routes.
PBX or call server
Controls extensions, features and call routing. It may run on-site, in a data center or as a hosted service.

Use-case model — field validation remains mandatory for endpoints, carriers and safety-related workflows.

VALIDATION MATRIX

The checks that prevent a silent failure after cutover.

A microsoft teams migration design should answer each question before rollout, not after the first incident.

Safety, emergency, alarm and regulated services require approval from the responsible authority and service provider for the actual deployment.
Validation layerQuestion to answerEvidence to collectOwner
EndpointDoes the real device behave correctly over the new path?Dialing, media and feature testCustomer / integrator
NetworkAre latency, jitter, NAT and QoS controlled?Capture and quality baselineNetwork team
ServiceDoes the carrier support the required call or data behavior?Carrier-accepted test resultCarrier / service owner
FailureWhat happens during power, WAN or platform loss?Failover and recovery testOperations
LifecycleWho owns updates, certificates, backups and escalation?Approved runbook and entitlementService owner
FREQUENTLY ASKED

What to know before the next step.

READY FOR THE NEXT STEP?

Build the right voice architecture.

Share the product, deployment and target outcome. M5 will identify the right technical and commercial path.

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PRODUCTS→ PRODUCTS

Sentinel SBC

Sentinel SBC SeriesSentinel Mini SBCSentinel 100 SBCSentinel 400 SBC & GatewaySentinel CS Virtual SBC

Gateways & ATA

Mediatrix 4102 / 4102SMediatrix C7 SeriesMediatrix G7 SeriesMediatrix S7 / S7 LPAudiotrix C2, C4 & C8

Software & OEM

DGW SoftwareM5T SIP Client Engine SDKM5T E-DVAM5T softDSP
SOLUTIONS→ SOLUTIONS

Enterprise Telephony

Microsoft Teams Direct RoutingSecure SIP TrunkingManaged Voice SecuritySecure Voice Edge for AI Agents

Modernization

POTS ReplacementEmergency Calling & NG9-1-1Critical Infrastructure Communications

Embedded & Critical

OEM & Embedded VoiceTactical & Critical CommunicationsTelecom Security for Defence

Operational use cases

Microsoft Teams MigrationPOTS & Analog ReplacementAI-Ready CommunicationsEmergency Calling & NG9-1-1
INDUSTRY→ INDUSTRY

Public & Critical

GovernmentDefenceCritical InfrastructureUtilities & Energy

Transportation

Airports & AviationRail & Transportation

Enterprise

Banking & Financial ServicesHealthcareEducationHospitalityTelecom Operators & MSPs
RESOURCES→ RESOURCES

Documentation

Documentation CenterKnowledge CenterDGW FirmwareRelease NotesConfiguration GuidesConfiguration NotesHardware Installation GuidesProduct Data SheetsTechnical Bulletins

Learn

What is SIP?What is an SBC?TLS & SRTP ExplainedSecurity & Trust Center

Support & Services

Technical SupportDGW License CenterLicense SupportDGW Firmware & Update AccessMSA Maintenance PlansTraining & CertificationProduct WarrantyRMA Policy & Procedure

Company

Why M5 TechnologiesAbout M5 TechnologiesAwards & CertificationsPartners
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