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POTS Replacement

Migrate compatible analog endpoints from copper services to validated SIP/IP infrastructure without replacing every field device.

Keep compatible analog equipment in service

Identify each phone, fax or other analog device, the number of lines and sites, and the service it depends on. Validate the complete call path, power continuity and operational requirements before migration.

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Endpoint validation
Power and failover planning
Phased cutover
POTS REPLACEMENT

What you can do with it

Migrate compatible analog devices from copper services to managed SIP/IP infrastructure using the correct gateway, carrier, power, monitoring and acceptance plan.

2–24FXS port platform choices
T.38fax option
Phasedmigration approach
CAPABILITIES

Capabilities that matter for your project

01

Validate every endpoint

Confirm signaling, REN, dialing, fax/modem behavior, alarm workflows and carrier compatibility before selection.

02

Choose the right gateway

Use 4102S, C7, S7 or S7 LP according to port density, wiring length and environmental exposure.

03

Engineer continuity

Address power, network, failover, monitoring, emergency calling and operational ownership before cutover.

DEPLOYMENT FIT

Best suited for

  • Elevator and emergency phones
  • Fax and modem lines
  • Hospitality and healthcare
  • Campus and facility phones
  • Branch analog services
KEY SPECIFICATIONS

Important selection data

Low densityMediatrix 4102S or compact ATA
High densityMediatrix C7, S7 or S7 LP
SecurityTLS/SRTP and managed DGW configuration
DOWNLOADS

Brochures and technical documents

Download the PDF files directly. Use the documentation portal for configuration guides, installation procedures and release-specific information.

CHOOSE A PRODUCT

Products to compare

A starting point for your project. Review the model data sheet before ordering.

SOLUTION BLUEPRINT

How POTS Replacement changes the voice path.

The M5 layer sits between what must be preserved and the destination architecture, making security, translation and failure behavior explicit.

NO PUBLIC INTERNET REQUIRED

Private LAN / isolated IP network

Local phones, a local IP PBX, Mediatrix gateways and Sentinel can exchange SIP calls entirely inside the organization. The voice path can remain on a private LAN, VLAN, campus network or isolated operational network.

OPTIONAL FOR EXTERNAL SERVICES

SIP carrier, PSTN, Teams or cloud

An external connection is used only when calls must reach public numbers, remote sites or hosted services. If the required call path is entirely local, the system can stay on the private network.

ANALOG / LEGACY EQUIPMENT

Legacy telephone

Continues to present an analog user experience.

Fax / modem

Needs data-over-audio validation across the selected carrier.

Elevator / alarm

Requires power, supervision, location and service-owner approval.

FXS / FXO / PRI / BRI
CONVERSION POINT

Mediatrix gateway

Presents the correct analog or digital interface, then converts validated traffic to SIP.

ETHERNET · SIP / RTP
PRIVATE CUSTOMER NETWORK
PRIVATE IP NETWORK / LANLocal SIP signaling + RTP media
INTERNAL

Local IP PBX / call server

Controls extensions and internal routing on the private network. It may remain fully on-premises.

Local calls stay localPhones and the on-site PBX can communicate without a public Internet connection.
OPTIONAL EXTERNAL PATH

SIP carrier

Terminates external calls and determines supported fax or modem behavior.

PBX / cloud voice

Receives calls, applies the dial plan and connects users or workflows.

READING THE DIAGRAM

A gateway replaces the line interface—not the complete service obligation

Phone or endpoint
Creates or receives a call. An analog endpoint needs an FXS interface; an IP phone connects directly to the data network.
Fax or modem
Sends data as audio. It must be tested through the complete gateway, network and carrier path—not only for dial tone.
Mediatrix gateway
Converts analog or digital voice interfaces into SIP/IP while preserving validated legacy equipment.
SIP carrier
Connects the organization to the public telephone network and supplies telephone numbers and external call routes.

Reference flow — carrier, platform, jurisdiction and field requirements determine the production design.

BEFORE / AFTER

Turn an uncontrolled migration into an engineered transition.

Use these checkpoints to evaluate a pots replacement project before product selection or cutover.

The recommended design depends on the deployed carrier, PBX or UC platform, interfaces, call volume, failure modes and regulatory context.
Decision areaUncontrolled approachM5 architectureAcceptance evidence
InteroperabilityAssume systems will connectNormalize signaling and media at a defined boundaryDocumented end-to-end call tests
SecurityExpose internal voice domainsApply identity, topology and transport controlsApproved routes, certificates and logs
ContinuityCut over every site togetherPreserve required services and phase migrationFailover, rollback and exception tests
OperationsTreat go-live as the finish lineAssign monitoring, updates and escalation ownershipRunbook, backups and support entitlement
FREQUENTLY ASKED

What to know before the next step.

READY FOR THE NEXT STEP?

Build the right voice architecture.

Share the product, deployment and target outcome. M5 will identify the right technical and commercial path.

Request a free review
PRODUCTS→ PRODUCTS

Sentinel SBC

Sentinel SBC SeriesSentinel Mini SBCSentinel 100 SBCSentinel 400 SBC & GatewaySentinel CS Virtual SBC

Gateways & ATA

Mediatrix 4102 / 4102SMediatrix C7 SeriesMediatrix G7 SeriesMediatrix S7 / S7 LPAudiotrix C2, C4 & C8

Software & OEM

DGW SoftwareM5T SIP Client Engine SDKM5T E-DVAM5T softDSP
SOLUTIONS→ SOLUTIONS

Enterprise Telephony

Microsoft Teams Direct RoutingSecure SIP TrunkingManaged Voice SecuritySecure Voice Edge for AI Agents

Modernization

POTS ReplacementEmergency Calling & NG9-1-1Critical Infrastructure Communications

Embedded & Critical

OEM & Embedded VoiceTactical & Critical CommunicationsTelecom Security for Defence

Operational use cases

Microsoft Teams MigrationPOTS & Analog ReplacementAI-Ready CommunicationsEmergency Calling & NG9-1-1
INDUSTRY→ INDUSTRY

Public & Critical

GovernmentDefenceCritical InfrastructureUtilities & Energy

Transportation

Airports & AviationRail & Transportation

Enterprise

Banking & Financial ServicesHealthcareEducationHospitalityTelecom Operators & MSPs
RESOURCES→ RESOURCES

Documentation

Documentation CenterKnowledge CenterDGW FirmwareRelease NotesConfiguration GuidesConfiguration NotesHardware Installation GuidesProduct Data SheetsTechnical Bulletins

Learn

What is SIP?What is an SBC?TLS & SRTP ExplainedSecurity & Trust Center

Support & Services

Technical SupportDGW License CenterLicense SupportDGW Firmware & Update AccessMSA Maintenance PlansTraining & CertificationProduct WarrantyRMA Policy & Procedure

Company

Why M5 TechnologiesAbout M5 TechnologiesAwards & CertificationsPartners
REQUEST A FREE REVIEWTechnical support

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