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Technology · Product families

Media5 Corporation and Mediatrix — Professional Voice Connectivity Solutions

Mediatrix is a product brand associated with Media5 Corporation and the current M5 Technologies portfolio. It connects existing telephone equipment to IP voice services. Alongside these gateways and adapters, Sentinel SBCs control SIP interconnection, while M5T software supports manufacturers integrating communications into their own products. Each family addresses a different part of the voice architecture.

Choose the gateway by the interfaces you need

The Mediatrix 4102/4102S serves two-port analog connections. C7 provides compact configurations with model-dependent analog and BRI interfaces; G7 covers combinations of PRI, BRI, FXS and FXO interfaces. S7 and S7 LP address higher-density analog connections. Consult each model’s data sheet rather than assuming that all interfaces or options are present on every unit.

Modernize existing equipment in controlled phases

An ATA or gateway provides an interface, but the complete service still needs validation. Inventory the endpoints, line characteristics, fax or modem behavior, call routing and power requirements before a cutover. For enterprise and critical communications, define what must happen during an outage and test that behavior. Audiotrix C2, C4 and C8 provide additional analog adapter choices in the current catalogue.

Build acceptance checks around the actual service: incoming and outgoing calls, caller identification, transfers, fax transmission where required, and recovery after an interruption. Record the result for each endpoint type and site configuration. This approach makes a pilot deployment useful for the wider rollout and gives operations teams a practical reference when troubleshooting later changes.

SIP interoperability and secure operation

DGW documentation covers SIP interoperability and security configuration for supported platforms. TLS protects signaling connections; SRTP protects media streams. Those mechanisms depend on configuration and the capabilities of connected systems. Review certificates, trusted peers, software versions and management access as part of the architecture, and use the applicable configuration guide to validate the chosen combination.

Sentinel SBCs and Microsoft Teams Direct Routing

The Sentinel catalogue includes Mini, 100, 400 and CS platforms. Microsoft’s list identifies the Mediatrix Sentinel Series for Direct Routing without media bypass, with DGW 48.0.2340 and recommended DGW 48.5.2718. Certification applies to the listed product and firmware scope; it does not automatically cover every gateway, ATA or Sentinel configuration. Confirm the exact platform and supported software with M5 before deployment.

Embedded voice for OEM product teams

M5T SIP Client Engine is intended for teams embedding SIP calling in their own devices or applications. The software portfolio also includes E-DVA for embedded voice applications and softDSP for media processing. These projects begin with the target platform, application behavior and integration requirements. Discuss the hardware, operating environment, codec needs and validation plan before choosing a software package or estimating capacity.

SOLUTIONS→ SOLUTIONS

Enterprise Telephony

Microsoft Teams Direct RoutingSecure SIP TrunkingManaged Voice SecuritySecure Voice Edge for AI Agents

Modernization

POTS ReplacementEmergency Calling & NG9-1-1Critical Infrastructure Communications

Embedded & Critical

OEM & Embedded VoiceTactical & Critical CommunicationsTelecom Security for Defence

Operational use cases

Microsoft Teams MigrationPOTS & Analog ReplacementAI-Ready CommunicationsEmergency Calling & NG9-1-1
INDUSTRIES→ INDUSTRY

Public & Critical

GovernmentDefenceCritical InfrastructureUtilities & Energy

Transportation

Airports & AviationRail & Transportation

Enterprise

Banking & Financial ServicesHealthcareEducationHospitalityTelecom Operators & MSPs
PRODUCTS→ PRODUCTS

Sentinel SBC

Sentinel SBC SeriesSentinel Mini SBCSentinel 100 SBCSentinel 400 SBC & GatewaySentinel CS Virtual SBC

Gateways & ATA

Mediatrix 4102 / 4102SMediatrix C7 SeriesMediatrix G7 SeriesMediatrix S7 / S7 LPAudiotrix C2, C4 & C8

Software & OEM

DGW SoftwareM5T SIP Client Engine SDKM5T E-DVAM5T softDSP
LEARNING CENTER→ RESOURCES

Documentation

Documentation CenterKnowledge CenterDGW FirmwareRelease NotesConfiguration GuidesConfiguration NotesHardware Installation GuidesProduct Data SheetsTechnical Bulletins

Learn

What is SIP?What is an SBC?TLS & SRTP ExplainedSecurity & Trust Center

Support & Services

Technical SupportDGW License CenterLicense SupportDGW Firmware & Update AccessMSA Maintenance PlansTraining & CertificationProduct WarrantyRMA Policy & Procedure

Company

Why M5 TechnologiesAbout M5 TechnologiesAwards & CertificationsPartners
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