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Healthcare Communications Infrastructure | M5 Technologies
Healthcare Communications Infrastructure

Keep clinical communications working when patients depend on them.

Hospitals, clinics, long-term care facilities and healthcare networks rely on voice systems for patient safety, care coordination, emergency calling and daily operations. M5 Technologies and Mediatrix help secure, modernize and protect healthcare communications infrastructure.

✓911 / Emergency Calling
✓SIP Security
✓Microsoft Teams Voice
✓POTS Replacement
✓Nurse Stations & Clinics

Request Healthcare Assessment

Review your hospital, clinic or healthcare voice infrastructure with an M5 specialist.

Patient SafetyProtect communications used in urgent clinical workflows.
911 ReadySupport emergency calling across hospitals, clinics and remote sites.
SIP SecureControl voice access, routing and interoperability at the edge.
ContinuityKeep voice services available during outages and migrations.
The Healthcare Communications Problem

Healthcare voice systems are often more critical than they appear.

Patient care depends on reliable communications across hospitals, clinics, emergency phones, nursing teams, reception desks, pharmacies, laboratories, call centers and remote facilities.

Emergency calling risk

911 and urgent calls must work across every site, including clinics, remote offices and legacy systems.

Legacy analog lines

Fax, alarms, elevators, emergency phones, door systems and medical facility devices often still rely on aging lines.

SIP security exposure

Healthcare networks must protect SIP trunks, PBX systems and voice infrastructure from avoidable exposure.

Teams voice complexity

Microsoft Teams Voice, PBX, SIP trunks and clinical workflows must interoperate without disrupting operations.

Multi-site continuity

Hospitals, clinics and care networks need resilient communications across many locations and service providers.

Operational disruption

A voice outage can affect patient intake, scheduling, clinical coordination, pharmacy, labs and urgent response.

Secure Healthcare Voice Architecture

Place M5 at the control point of healthcare communications.

Sentinel SBCs, Mediatrix gateways and DGW software help secure, normalize and modernize voice traffic between healthcare users, clinical systems, Microsoft Teams, PBXs, SIP trunks, emergency services and analog devices.

Healthcare Users

Hospitals, Clinics, Nurses, Doctors, Contact Centers

Critical conversations supporting patient care and daily operations.

M5 Secure Voice Layer

Sentinel SBC + Mediatrix Gateways + DGW

SIP security, routing, normalization, analog modernization and voice continuity.

Healthcare Voice Network

Microsoft Teams, PBX, SIP Trunks, 911, Analog Devices

Reliable connectivity to enterprise, clinical, emergency and facility communications services.

Where M5 Helps

Healthcare environments that require secure and resilient voice.

Hospitals

Secure voice infrastructure for clinical teams, departments, emergency workflows and operations.

Clinics

Support multi-site calling, SIP trunking, Teams Voice and branch communications continuity.

Nurse Stations

Protect communications used by care teams, reception, departments and patient-facing workflows.

Emergency Phones

Modernize and protect emergency calling paths where calls must always complete.

Fax & Analog Devices

Support analog modernization for fax, alarms, elevators, door systems and facility devices.

Contact Centers

Support appointment lines, patient services, Teams Voice and SIP-based customer service operations.

Long-Term Care

Improve voice continuity for care facilities, nursing homes and distributed healthcare locations.

Disaster Recovery

Design resilient voice failover before carrier, site, cyber or equipment disruptions occur.

M5 & Mediatrix Solutions

Products adapted to healthcare communications.

Sentinel Mini SBCCompact secure SIP edge for clinics, small sites and distributed healthcare offices.
Sentinel 100 SBCSecure SBC for regional healthcare facilities and controlled SIP deployments.
Sentinel 400 SBCEnterprise-grade SBC and gateway platform for hospitals and larger healthcare networks.
Sentinel CS Virtual SBCVirtual SBC architecture for scalable multi-site healthcare voice deployments.
Mediatrix 4102 ATAAnalog modernization for fax, alarms, elevators, emergency phones and facility devices.
Mediatrix C7 / G7 / S7Gateway options for FXS, FXO, PRI, BRI, clinics, hospitals and legacy voice systems.
DGW SoftwareSecure firmware and software layer for gateway control, SIP features and lifecycle support.
Microsoft Teams VoiceCertified SBC architecture for Teams Direct Routing and healthcare collaboration.
Why Healthcare Organizations Choose M5

Built for environments where every call can matter.

M5 Technologies combines SBCs, gateways, SIP software and long-standing voice infrastructure expertise to help healthcare organizations improve security, resilience and interoperability.

Emergency-ready voice

Support voice continuity for emergency phones, 911 workflows, clinical teams and remote sites.

Secure SIP control

Protect the healthcare voice edge with SBC technology designed to control signaling, routing and interoperability.

Legacy modernization

Modernize analog lines while preserving critical facility communications and operational workflows.

PRODUCTS→ PRODUCTS

Sentinel SBC

Sentinel SBC SeriesSentinel Mini SBCSentinel 100 SBCSentinel 400 SBC & GatewaySentinel CS Virtual SBC

Gateways & ATA

Mediatrix 4102 / 4102SMediatrix C7 SeriesMediatrix G7 SeriesMediatrix S7 / S7 LPAudiotrix C2, C4 & C8

Software & OEM

DGW SoftwareM5T SIP Client Engine SDKM5T E-DVAM5T softDSP
SOLUTIONS→ SOLUTIONS

Enterprise Telephony

Microsoft Teams Direct RoutingSecure SIP TrunkingManaged Voice SecuritySecure Voice Edge for AI Agents

Modernization

POTS ReplacementEmergency Calling & NG9-1-1Critical Infrastructure Communications

Embedded & Critical

OEM & Embedded VoiceTactical & Critical CommunicationsTelecom Security for Defence

Operational use cases

Microsoft Teams MigrationPOTS & Analog ReplacementAI-Ready CommunicationsEmergency Calling & NG9-1-1
INDUSTRY→ INDUSTRY

Public & Critical

GovernmentDefenceCritical InfrastructureUtilities & Energy

Transportation

Airports & AviationRail & Transportation

Enterprise

Banking & Financial ServicesHealthcareEducationHospitalityTelecom Operators & MSPs
RESOURCES→ RESOURCES

Documentation

Documentation CenterKnowledge CenterDGW FirmwareRelease NotesConfiguration GuidesConfiguration NotesHardware Installation GuidesProduct Data SheetsTechnical Bulletins

Learn

What is SIP?What is an SBC?TLS & SRTP ExplainedSecurity & Trust Center

Support & Services

Technical SupportDGW License CenterLicense SupportDGW Firmware & Update AccessMSA Maintenance PlansTraining & CertificationProduct WarrantyRMA Policy & Procedure

Company

Why M5 TechnologiesAbout M5 TechnologiesAwards & CertificationsPartners
REQUEST A FREE REVIEWTechnical support

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