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M5 Technologies Knowledge Center | Mediatrix, Audiotrix, Sentinel SBC & M5T Documentation
M5 Technologies Knowledge Center

Find documentation for Mediatrix, Audiotrix, Sentinel SBC and M5T.

Quickly access product documentation, configuration guides, installation guides, firmware information, release notes, data sheets and support resources for M5 Technologies voice infrastructure products.

Product Documentation
DGW Firmware
Release Notes
Installation Guides
Support Portal
Products
Sentinel SBC, Mediatrix gateways, Audiotrix ATAs and M5T software.
Docs
Configuration guides, data sheets, hardware installation guides and release notes.
Support
Troubleshooting, technical bulletins, certifications, downloads and support access.
DeployFind installation and getting-started guides.
ConfigureAccess SIP, SBC, gateway and Teams guides.
UpdateReview firmware, DGW and release notes.
SupportOpen resources for troubleshooting and service.
Browse by Product Family

Choose the product family you need to deploy, configure or support.

Start with the product family, then access the correct SKU, documentation type and support resource.

SBC

Sentinel SBC Series

Secure SIP edge, Microsoft Teams Direct Routing, SIP trunks, cloud voice and virtual SBC deployments.

Sentinel Mini Sentinel 100 Sentinel 400 Sentinel CS
Gateways

Mediatrix Gateways

ATA, FXS, FXO, PRI, BRI, SIP gateway and POTS modernization documentation.

4102 4102S C7 G7 S7 S7 LP
ATA

Audiotrix Series

Compact analog telephone adapter documentation for branch, SMB and analog modernization projects.

Audiotrix C2 Audiotrix C4 Audiotrix C8
Software

M5T & DGW

SIP SDK, embedded voice, DSP engine, DGW firmware, software releases and technical references.

M5T SIP SDK M5T SIP DSP Engine DGW DGW50
Sentinel SBC Documentation

Secure SIP edge, Teams Voice and virtual SBC resources.

Access documentation for Sentinel SBC products including hardware, virtual SBC, SIP security, Teams Direct Routing and deployment guides.

Sentinel CS Virtual SBC
Virtual SBC

Sentinel CS Virtual SBC

Virtual Session Border Controller for SIP security, Teams Direct Routing, cloud voice and operator/MSP deployments.

Mediatrix Documentation

Gateway, ATA and media gateway documentation by SKU.

Find documentation for Mediatrix 4102, C7, G7, S7 and S7 LP Series products.

Mediatrix 4102 ATA
ATA

Mediatrix 4102 / 4102S

Analog telephone adapter documentation for SIP connectivity, POTS replacement and branch voice modernization.

4102 4102S
Mediatrix C7 Series
C7 Series

Mediatrix C7 Series

Gateway documentation for FXS, FXO and analog modernization use cases.

C710 C711 C755 C777
Mediatrix G7 Series
G7 Series

Mediatrix G7 Series

Media gateway documentation for PRI, BRI, FXS, FXO and enterprise voice modernization.

G7 Series G7 Gateway G7 ATA
Mediatrix S7 Series
S7 Series

Mediatrix S7 / S7 LP

High-density analog gateway documentation for multi-line FXS and enterprise analog migration.

S7 S7 LP S7 24 FXS
Audiotrix Documentation

Compact ATA documentation for analog voice modernization.

Audiotrix products support smaller analog voice deployments, branch sites and simple SIP connectivity requirements.

Audiotrix C2 ATA
2 FXS

Audiotrix C2

Documentation for two-port analog voice connectivity, SIP configuration and basic deployments.

Audiotrix C4 ATA
4 FXS

Audiotrix C4

Documentation for four-port analog voice deployments, branch modernization and SIP service integration.

Audiotrix C8 ATA
8 FXS

Audiotrix C8

Documentation for higher-port analog connectivity and SIP migration for small business environments.

M5T & Software Documentation

Embedded SIP, voice software and DGW resources.

Access documentation for SIP SDK, embedded voice, SIP/DSP engine, DGW firmware, configuration and release information.

M5T SIP DSP Engine
SDK

M5T SIP Client Engine SDK

Documentation for OEMs and developers embedding SIP voice into software, devices and platforms.

SIP SDK SIP Client Engine Embedded Voice
M5T SIP DSP Engine
Embedded

M5T SIP DSP Engine

Documentation for embedded voice, DSP integration, E-DVA and softDSP communications platforms.

SIP DSP Engine E-DVA SoftDSP
DGW Software
Firmware

DGW / DGW50

Firmware, release notes, configuration guides, technical bulletins and software lifecycle resources.

DGW DGW50 Release Notes
Documentation Types

Find the right document for your task.

Use these entry points to locate the most common documentation categories.

Configuration Guides

SIP trunks, Microsoft Teams, SBC, gateway, routing, security and service provider setup.

Hardware Installation Guides

Physical installation, port references, cabling, mounting and field deployment information.

Release Notes

Software updates, DGW firmware changes, fixes, feature updates and known considerations.

Data Sheets

Product specifications, models, ports, deployment fit and high-level product capabilities.

Technical Bulletins

Product notices, technical advisories, changes and operational recommendations.

Certifications

Declaration of conformity, product compliance and partner certification documents.

Videos

Training and product guidance for deployment, configuration and troubleshooting.

Support Portal

Access support resources, troubleshooting help and service requests.

Popular Knowledge Topics

Quick access to common SIP, VoIP and deployment topics.

SIP

Registration, signaling, trunks, routing, headers and SIP interoperability.

RTP / SRTP

Media paths, encryption, secure real-time transport and voice quality.

TLS Certificates

Certificate lifecycle, secure SIP signaling and TLS deployment considerations.

Microsoft Teams

Direct Routing, SBC architecture, carrier connectivity and voice modernization.

POTS Replacement

Analog lines, alarms, fax, elevators, emergency phones and SIP migration.

Fax over IP

T.38, G.711 pass-through, analog gateways and fax migration best practices.

SIP Normalization

Interoperability between PBX, carrier, UCaaS, SBC and gateway environments.

Emergency Calling

911 readiness, branch sites, analog emergency phones and continuity planning.

Need Help Finding a Document?

Get support for the right product, SKU or configuration.

If you are not sure which document applies to your product or deployment, contact M5 Technologies for guidance.