Privacy Policy | M5 Technologies

1. Scope

This Privacy Policy applies to visitors, customers, prospects, partners, distributors, resellers, suppliers and other users who interact with M5 Technologies or Media5 Corporation through this website, contact forms, quote requests, demo requests, support communications or business correspondence.

2. Information We Collect

We may collect business and personal information, including name, company name, job title, email address, phone number, country, industry, product interests, technical requirements, IP address, browser information, device information, form submissions and communications sent to M5 Technologies.

3. How We Use Information

M5 Technologies may use collected information to respond to inquiries, provide quotes, evaluate customer needs, process demo or trial requests, provide support, improve website performance, protect systems, prevent fraud, manage customer relationships and comply with legal or contractual obligations.

4. Cookies and Tracking Technologies

This website may use cookies, analytics tools, security tools and similar technologies to improve performance, analyze traffic, protect forms, prevent abuse and optimize the website experience. Users may disable cookies in their browser, but certain features may not function properly.

5. Disclosure to Third Parties

M5 Technologies does not sell personal information. Information may be shared with authorized service providers, hosting providers, CRM systems, cybersecurity providers, logistics partners, legal advisors, regulators, authorized distributors or resellers when necessary for business, legal, security or compliance purposes.

6. International Processing

Because M5 Technologies serves customers globally, information may be processed or stored in Canada or other jurisdictions. Reasonable safeguards are applied where required by applicable privacy laws.

7. Data Security

M5 Technologies uses reasonable administrative, technical and physical safeguards to protect information against unauthorized access, misuse, loss, disclosure, alteration or destruction. No website, network or electronic transmission method can be guaranteed to be completely secure.

8. Retention

Information is retained only as long as reasonably necessary for business, contractual, legal, accounting, warranty, support, cybersecurity and compliance purposes.

9. Access, Correction and Deletion

Subject to applicable law, individuals may request access to, correction of or deletion of their personal information. M5 Technologies may require identity verification before processing such requests.

10. Marketing Communications

Users may unsubscribe from marketing communications at any time. M5 Technologies may continue to send transactional, technical, legal, security or service-related communications where required.

11. Contact

M5 Technologies / Media5 Corporation
Sherbrooke, Québec, Canada
Email: privacy@m5technologies.com