Technical documentation for secure voice infrastructure.
Find Mediatrix gateway, Sentinel SBC, DGW firmware, configuration guide, release note, data sheet, license and support resources from one clear starting point.
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Everything technical teams need, organized by task.
Built for customers, partners, operators and integrators who need fast access to product documentation, software resources and lifecycle support.
Products
Documentation for Sentinel SBC platforms, Mediatrix gateways and embedded voice solutions.
Software
DGW firmware, release notes, configuration guides, installation guides and data sheets.
Licenses & Support
DGW licenses, update access, maintenance plans, training, warranty, RMA and assistance.
Products
Documentation pages for active M5 Technologies voice infrastructure platforms.
Sentinel CS
Virtual SBC documentation for cloud, operator and enterprise voice deployments.
Open documentation →Sentinel 400
Enterprise SBC documentation for SIP trunking, Teams Direct Routing and voice edge protection.
Open documentation →Sentinel 100
Compact SBC documentation for branch offices, enterprise edge and SIP interoperability.
Open documentation →Mediatrix S7 / S7 LP Series
Documentation for scalable analog gateway deployments and DGW-based voice infrastructure.
Open documentation →Sentinel Mini
Documentation for smaller deployments requiring SIP security and session border control.
Open documentation →Mediatrix G7 Series
Documentation for PRI, BRI, FXS and FXO voice gateway deployments.
Open documentation →Mediatrix C7 Series
Documentation for analog, ISDN, SIP trunking and legacy-to-IP migration.
Open documentation →Mediatrix 4102S
Documentation for two-port FXS ATA deployments and POTS replacement.
Open documentation →M5T E-DVA
Resources for embedded SIP, voice adapter integration and OEM communications.
Open documentation →M5T SIP Client Engine
Documentation for embedded SIP stack integration and connected device platforms.
Open documentation →DGW Documentation
Software, firmware, release notes and technical resources for DGW-based platforms.
DGW Firmware
Firmware resources for supported Mediatrix and Sentinel products.
View firmware →Release Notes
Review software updates, improvements, fixes and lifecycle information.
View notes →DGW Configuration Guides
Configuration documentation for SIP, routing, security, gateway and SBC features.
View guides →DGW Configuration Notes
Deployment examples and application notes for gateway, SBC and survivability scenarios.
View notes →Hardware Installation Guides
Installation guides for supported Mediatrix and Sentinel hardware platforms.
View hardware guides →Data Sheets
Product datasheets for Mediatrix gateways and Sentinel SBC platforms.
View data sheets →SBC Documentation
Technical documentation for Sentinel SBC security, interoperability and deployment scenarios.
Configuration Guides
Guides for Teams Direct Routing, SIP trunking, carrier interop and secure routing.
Open guides →Configuration Notes
Deployment notes for providers, PBXs, SIP carriers and enterprise environments.
Open notes →Technical Bulletins
Operational advisories, product updates and technical recommendations.
View bulletins →Keep your DGW infrastructure licensed, updated and supported.
Purchase DGW software licenses, update access and MSA maintenance plans for supported Mediatrix, Sentinel SBC and M5 Technologies platforms.
DGW Software License
Purchase a DGW software license and receive secure access to your license file after checkout.
- Feature activation
- Capacity upgrades
- Supported deployments
Updates & Firmware Access
Access DGW updates, firmware resources, security improvements and release notes.
Request update access →MSA Maintenance Plans
Secure ongoing support coverage with maintenance agreements and update eligibility.
Explore MSA plans →License Support
Need help activating, retrieving or validating a DGW license?
Get license help →A simple path from license request to activation.
Use the appropriate license, update or maintenance option, provide the required product information, and M5 will route the request to the right team.
Select
Choose the DGW license, update access or MSA option required for your deployment.
Identify
Provide product model, serial number or MAC address when required.
Receive
Receive the applicable license file, key, update access or next-step instructions.
Get Help
Contact M5 for activation, retrieval, firmware or maintenance assistance when needed.
Can’t find the document or technical resource you need?
Send us a short request. Our team can help locate documentation, firmware information, license resources or the correct support path.