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Contact M5 Technologies | Talk to a Voice Infrastructure Specialist
Contact M5 Technologies

Start with the right voice infrastructure specialist.

Tell us what you are trying to secure, connect or modernize. We will route your request to the appropriate M5 commercial, product or OEM specialist—without making you complete a technical questionnaire first.

✓ Canadian-designed since 1992 ✓ Microsoft Teams–certified SBC options ✓ Worldwide project coverage
Choose the right path

One contact page. Clear routing.

Commercial prospects should not have to answer support questions, and support users should not enter a sales funnel. Choose the path that matches your request.

Sales, pricing and architecture

Product selection, quotations, Sentinel SBCs, Mediatrix gateways, Teams voice, SIP security and modernization projects.

Product demonstration

Request a practical session focused on the M5 product, deployment scenario or use case you are evaluating.

Request a demo →

OEM and embedded voice

SIP Client Engine, E-DVA, SoftDSP, chipset integration, licensing and embedded product architecture.

Partners and distribution

Distributor, reseller, system integrator, operator and international channel opportunities.

Technical support

Troubleshooting, deployment assistance, firmware, documentation, licensing and service issues.

Go to technical support →

Warranty and RMA

Product warranty requirements, serial-number validation, return authorization and replacement procedures.

Go to warranty and RMA →
Business inquiry

Tell us the objective. We will handle the routing.

The first contact should be easy. Technical details such as current platform, number of sites, capacity and timeline can be collected after an M5 specialist has confirmed the right path.

  • Only four business fields are required before consent.
  • No passwords, credentials or confidential network information should be submitted.
  • Campaign and page-source information is captured automatically.

Send a business request

Required fields are limited to the information needed to identify and route your inquiry.

Do not include passwords, credentials, private keys or confidential network configurations.
Business inquiry only. Your information is used to respond to and route this request.

Your request has been received.

Thank you. M5 Technologies will review the topic you selected and route the request to the appropriate commercial, product, OEM or partnership specialist.

Before you submit

The right form for the right request.

Should support requests use this form?

No. Technical support, firmware, documentation and licensing issues should use the dedicated support path so they do not enter the commercial lead queue.

Can I request a product demo?

Yes. The dedicated Request a Demo page collects the product or use case and gives the product team the context needed to prepare a relevant session.

Do I need all technical details now?

No. Current platform, number of sites, traffic capacity, deployment model and timeline can be discussed after M5 confirms the appropriate specialist.

PRODUCTS→ PRODUCTS

SBC Sentinel

Gamme de SBC SentinelSentinel Mini SBCSentinel 100 SBCSBC et passerelle Sentinel 400SBC virtuel Sentinel CS

Passerelles et ATA

Mediatrix 4102 / 4102SGamme Mediatrix C7Gamme Mediatrix G7Mediatrix S7 / S7 LPAudiotrix C2, C4 et C8

Logiciels et OEM

Logiciel DGWM5T SIP Client Engine SDKM5T E-DVAM5T softDSP
SOLUTIONS→ SOLUTIONS

Téléphonie d’entreprise

Routage direct Microsoft TeamsTrunking SIP sécuriséSécurité vocale géréePériphérie vocale sécurisée pour les agents d’IA

Modernisation

Remplacement des lignes POTSAppels d’urgence et NG9-1-1Communications pour infrastructures critiques

Embarqué et critique

OEM et voix intégréeCommunications tactiques et critiquesSécurité des télécommunications pour la défense

Cas d’utilisation

Migration vers Microsoft TeamsRemplacement POTS et analogiqueCommunications prêtes pour l’IAAppels d’urgence et NG9-1-1
INDUSTRY→ INDUSTRY

Public et critique

GouvernementDéfenseInfrastructures critiquesServices publics et énergie

Transport

Aéroports et aviationTransport ferroviaire et transport

Entreprise

Services bancaires et financiersSantéÉducationHôtellerieOpérateurs télécoms et fournisseurs de services gérés
RESOURCES→ RESOURCES

Documentation

Centre de documentationCentre de connaissancesMicrologiciel DGWNotes de versionGuides de configurationNotes de configurationGuides d’installation du matérielFiches techniques des produitsBulletins techniques

Apprendre

Qu’est-ce que SIP?Qu’est-ce qu’un SBC?Comprendre TLS et SRTPCentre de sécurité et de confiance

Soutien et services

Soutien techniqueCentre de licences DGWSoutien des licencesAccès au micrologiciel DGW et aux mises à jourPlans de maintenance MSAFormation et certificationGarantie des produitsPolitique et procédure RMA

Entreprise

Pourquoi M5 TechnologiesÀ propos de M5 TechnologiesPrix et certificationsPartenaires
DEMANDER UNE ANALYSE GRATUITESoutien technique

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